Terms and Conditions

These terms govern your access to and use of the Casino Royal Club website, your player account, the games provided through the platform (including Rival Gaming titles), promotions, and related services (together, the “services”).

By visiting the site, registering an account, making a deposit, claiming a promotion, or playing any game, you confirm that you have read and accepted these service terms. This page is designed to set clear expectations—what you can expect from us, what we expect from you, and how we handle key situations such as verification, payments, bonuses, and technical errors.

Who can use the platform (adults only)

Casino Royal Club is intended for adults. You must be of legal gambling age in your jurisdiction (and at least 18, or higher where local law requires) to register and play.

You are responsible for ensuring that online gambling is legal where you are located and that you are allowed to use the services. We may restrict, block, or limit access from certain countries, regions, or jurisdictions at our discretion, including where legal, regulatory, or risk considerations apply.

Account registration rules that protect everyone

To use the services, you must create a player account. When registering, you agree that:

• The details you provide are accurate, complete, and kept up to date (including name, address, date of birth, email, and phone number where requested).
• Your account is opened in your own name and for your personal use.
• You will only hold the number of accounts permitted by the operator. Where multiple accounts are detected that appear connected (for example, through shared identity details, devices, payment methods, or other indicators), we may treat them as related.

We may contact you to confirm or correct details if we believe information is missing, inconsistent, or outdated.

Identity checks (KYC) and verification requests

To keep the platform secure and to meet compliance obligations, we may ask you to verify certain information before allowing deposits, withdrawals, or continued use of the services. Verification can include checks for identity, age, address, and ownership of the payment method(s) used.

Examples of documents or information we may request include (depending on your situation): a government-issued ID, proof of address, or proof that a payment method belongs to you. In some cases, we may also request additional details to clarify account activity or to complete routine security checks.

If verification is incomplete, delayed, or unsuccessful, some account features (such as withdrawals or bonus eligibility) may be limited until the review is completed.

Your account, your responsibility

You are responsible for keeping your login details secure and for all activity that takes place through your account. If you believe someone else has accessed your account or you suspect suspicious activity, you should contact support as soon as possible.

Player accounts are personal and may not be:

• Shared with any other person (including family members)
• Transferred, sold, or assigned
• Used to place bets on behalf of another person

Deposits, withdrawals, and account balances

Casino Royal Club supports a range of payment methods, which may include Visa, MasterCard, Skrill, Neteller, uPayCard, and Bitcoin (BTC). Available options can vary by country, bank/provider rules, currency, and internal risk controls, and may change over time.

When using deposits and withdrawals, please keep in mind:

• Processing times may vary depending on the method used, verification status, and the time required for internal reviews.
• We may apply reasonable checks before approving withdrawals or certain transactions, including checks related to security, payment method ownership, bonus conditions, and responsible play controls.
• Minimum/maximum limits may apply and may differ by method and player profile.
• Your account balance may show separate entries for real funds, bonus funds, and promotional winnings, depending on the offer you accepted.

You are responsible for choosing a payment method you are authorized to use and for ensuring your financial institution or provider allows gambling-related transactions.

Bonus rules you should read before opting in

Promotions—such as deposit matches, free spins, free chips, reload offers, cashback, and VIP rewards—often come with bonus terms that apply in addition to these platform rules. The specific promotion terms shown at opt-in (or alongside the offer) control how that bonus works.

Common bonus conditions may include eligibility criteria, time limits, game contribution or restrictions, wagering requirements, and limits on how promotional winnings can be converted or withdrawn (where stated).

Examples of promotional terms currently offered may include:

• Welcome deposit match (code WELCOME200): 200% match up to $500, minimum deposit $20, 30x wagering on bonus + deposit, eligible games may include Slots, Keno, and Scratch Cards, valid for 30 days from redemption.
• No deposit free chip (code FREE25): $25 free chip, 50x wagering, slots only, valid for 7 days; max cashout is typically 5x the bonus amount where stated for no-deposit offers.
• Free spins (code SPIN100): 100 free spins, 40x wagering on winnings, eligible game Starburst, minimum deposit $30, valid for 14 days.
• Reload bonus (code RELOAD50): 50% match up to $200, minimum deposit $25, 25x wagering on bonus + deposit; eligible games may include Slots and selected Table Games (excluding Baccarat, Roulette, and Craps), valid for 7 days.
• Weekly cashback: 10% cashback on net losses, 10x wagering, calculated weekly (Monday to Sunday).
• VIP tier rewards: benefits and requirements vary by tier and offer.

Bonuses are generally non-sticky unless an offer states otherwise. Most promotions require opting in and/or entering a bonus code during deposit. If there is any conflict between this page and a specific promotion’s terms, the promotion’s terms will apply to that offer.

Game access, features, and service availability

We aim to provide stable access to the site and its games, but availability can depend on your location, device, network connection, software provider updates, scheduled maintenance, and unexpected technical issues.

From time to time, we may add, remove, suspend, or limit games, features, promotions, or site functionality. We do not guarantee that every game or feature will be available in every country or on every device, or that any particular promotion will remain available.

Fair play standards and prohibited behavior

Casino Royal Club is built for genuine play. You agree to use the services lawfully and fairly, and not to attempt to gain an improper advantage.

Prohibited behavior includes, for example:

• Using the platform for unlawful purposes or in a way that violates applicable rules in your jurisdiction
• Providing false or misleading registration information
• Fraud, attempted fraud, or using stolen/unauthorized payment methods
• Chargeback abuse or intentionally reversing transactions to avoid paying for play
• Collusion with other players or coordinated activity intended to exploit games or promotions
• Bonus abuse (including patterns of play intended to avoid normal risk, or using multiple accounts to claim offers)
• Using bots, scripts, automation tools, or unauthorized software that interferes with normal gameplay or site operations
• Attempting to manipulate game outcomes, platform systems, promotions, or verification processes
• Allowing another person to use your account

When we may limit service, suspend activity, or close an account

To protect players and the integrity of the platform, we may take reasonable action if we believe rules have been broken, if verification remains incomplete, or if we detect suspicious or abusive activity.

Depending on the circumstances, actions may include refusing a transaction, limiting access to certain features, removing promotional eligibility, freezing withdrawals temporarily while reviewing activity, reversing bonuses granted in error, or closing the account. Where appropriate, we aim to handle reviews proportionately and in a way that reflects what happened and what information is available.

Handling mistakes, incorrect displays, and technical problems

Occasionally, the site may display incorrect information due to system errors—such as an incorrect balance, a game malfunction, an interrupted session, or a promotion being applied incorrectly.

If an obvious error occurs, we may correct it and address the consequences in a fair and reasonable way. This can include adjusting account balances to reflect what should have happened absent the error, voiding bets affected by a malfunction where appropriate, or re-crediting stakes in situations where a session fails to complete properly. How we resolve an incident may depend on game logs, provider data, and the nature of the issue.

Responsible gaming and player protection

Gambling should be treated as entertainment, not a way to make money. If play stops feeling enjoyable, consider taking a break and using the responsible gaming tools available on the site where offered (such as deposit limits, session limits, cooling-off options, or self-exclusion).

If you need help or want to discuss account restrictions, you can also reach support through the channels listed at the end of this page.

Ownership of site content and intellectual property

The website, its design, branding, logos, text, original content, and software elements are owned by Casino Royal Club or used under license. You may use the site content only for personal, non-commercial purposes connected with using the services.

You may not copy, reproduce, republish, distribute, reverse engineer, or commercially exploit site materials without written permission from the rights holder, except where permitted by applicable law.

Third-party providers and external services

Some parts of the services may be delivered through third parties, including game studios, payment processors, identity verification services, and technical infrastructure providers. These services may be subject to their own operational limits, availability, and maintenance schedules.

Where third-party tools are involved, you acknowledge that interruptions or delays can occur outside our direct control, and we will make reasonable efforts to restore normal service when issues arise.

Liability limits in plain language

We work to keep the services reliable and secure, but we are not responsible for losses or damages caused by events outside our reasonable control or by issues that are not caused by our failure to act with reasonable care. This can include, for example: internet outages, device incompatibility, user error, third-party service failures, delays in banking networks, or misuse of your account credentials.

Nothing in these service terms limits any rights you may have under applicable consumer protection law, where such rights cannot be excluded.

“As available” service and no guarantees of uninterrupted access

The services are provided on an “as is” and “as available” basis. While we strive for consistent performance, we cannot guarantee uninterrupted access, continuous availability of specific games or payment methods, or error-free operation at all times.

Updates to these service terms

We may update these conditions of use from time to time to reflect changes to the platform, security practices, game offerings, or operational requirements. The latest version published on the website applies from the date it is posted, unless we state otherwise.

We encourage you to review this page periodically, especially before depositing, claiming a promotion, or using a new feature.

Other important policies to review

These service terms sit alongside other site policies and pages that may apply depending on how you use the platform. Where available on our site, please also review: Privacy Policy, bonus-specific terms, responsible gaming information, cookie information, and any AML/KYC-related notices that explain how verification and security checks are handled.

Contact Casino Royal Club

If you have questions about these service terms, your account, payments, or promotions, you can reach Casino Royal Club support via:

• Email: support@casinoroyalclub.com
• UK Toll Free: +44-800-0988211
• US Toll Free: 1-800-360-1856

Using the platform after reading this page means you agree to follow these rules. These standards are here to keep expectations clear, protect players, and support a fair, secure environment for everyone who chooses to play at Casino Royal Club.